m39 Terms & Conditions and Use of Services

These terms and conditions ("Terms") form a legally binding agreement between m39 ("Platform", "we", "us") and the person using the platform ("you", "player", "user"). By visiting the website at https://m39.mom, opening an account, or using any of our services, you are considered to have read, understood, and fully accepted these terms and conditions.

If you do not agree with any part of these terms, you should stop using the platform immediately. m39 reserves the right to amend these terms at any time, and any amendments will take effect immediately upon being published on the website. Continued use after any amendments means you accept the revised terms.

Player Eligibility

To open a player account at m39, you must meet the following requirements —

• Must be 21 years of age or older
• Online gambling must be legally permitted in your country or location
• Each individual may only open one account
• Accurate personal information must be provided at the time of registration
• Only your own bank account or payment account may be linked to the platform

Account Maintenance

You are solely responsible for keeping your account login credentials secure. Allowing a third party to access your account is a violation of these terms, and m39 is not liable for any losses that result. If you become aware of any unauthorized access, contact [email protected] immediately.

Account Suspension

m39 may suspend any account without prior notice for the following reasons —

• Violation of these terms and conditions
• Providing false personal information
• Bonus abuse or fraud
• Actions that harm or damage the platform
• Opening multiple accounts from a single player

Deposits

Deposit methods — you can deposit via KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer. The minimum deposit amount is 3,000 Ks. This minimum applies regardless of which method you use.

• Your account balance will only be credited once the deposit is confirmed and recorded
• Deposits must be made in your own name; third-party deposits are not accepted
• If you experience a payment issue, contact [email protected] immediately
• Any transfer fees (if applicable) are the player's responsibility

Withdrawals

The minimum withdrawal amount is 30,000 Ks. Withdrawals are normally processed within 1 hour.

• Withdrawals are only permitted via the same method used for the deposit
• Withdrawals will only be approved after account verification is complete
• Bonus funds can only be withdrawn after the wagering requirement has been met
• Withdrawals may be delayed in certain circumstances

First Deposit Bonus

New players at m39 can receive a 120% bonus on their first deposit — up to 100,000 Ks. To withdraw bonus funds, you must meet a wagering requirement of 10x the bonus amount.

Example —

• Deposit 20,000 Ks → Receive 24,000 Ks bonus → Total balance 44,000 Ks → Wagering required: 24,000 × 10 = 240,000 Ks
• Deposit 180,000 Ks → Receive 100,000 Ks bonus → Total balance 280,000 Ks → Wagering required: 100,000 × 10 = 1,000,000 Ks

General Bonus Terms

• The specific conditions for each bonus are as stated on the relevant promotion page
• Each bonus can only be used once and cannot be claimed repeatedly
• If a withdrawal is requested before the wagering requirement is met, the bonus will be forfeited
• Accounts found to have abused bonuses may be suspended
• m39 may modify or cancel bonus offers without prior notice
• Only one account per player is eligible for a bonus, even if multiple accounts have been opened

VIP Cashback Program

At m39, players can earn the following weekly cashback amounts as their VIP level increases —

• Bronze: Weekly cashback up to 0.2%
• Silver: Weekly cashback up to 0.4%
• Gold: Weekly cashback up to 0.6%
• Platinum: Weekly cashback up to 0.8%

Cashback for each VIP tier is calculated based on the player's game history. Players must maintain consistent play to move up through the tiers, progressing step by step. Cashback rates are subject to change and players will be notified in advance of any changes.

Slots and Casino Games

For slots, live casino (Baccarat, Roulette, Dragon Tiger), crash games, and most other game types, round outcomes are determined by results generated by the game software. Players should check the rules and payout details of each game before playing.

• If your connection drops during play, the round will be settled based on the state it was in before the disconnection occurred.
• Winnings and settlement decisions are final and cannot be disputed.
• m39 reserves the right to correct any invalid prize results caused by software errors or technical issues.

Football Betting

Football betting covers international leagues (EPL, Champions League, FIFA World Cup, AFF) and the Myanmar National League (MNL). Players must check the game rules and offered odds before placing a bet. Bets cannot be cancelled once placed. m39's decision is final for any match result amendments or match cancellations.

2D / 3D Lottery

Lottery purchases cannot be cancelled once completed. Prize results and announcements will be officially posted on the platform, and winnings will be credited to your account immediately.

m39 prioritises the wellbeing of its players and strictly follows responsible gaming policies. Gambling is for entertainment only and should not be treated as a primary source of income.

• Players can request self-exclusion or spending limits at any time.
• If you notice signs of problem gambling, please contact us via Live Chat.
• The platform takes steps to prevent access by players under 21+.
• For more details — Responsible Gaming page

Prohibited Actions

The following actions are strictly prohibited when using the platform —

• Using the platform to conduct money laundering.
• Sharing your account information or credentials with others.
• Using bots, scripts, or unauthorised technical tools to interact with the game software.
• Opening multiple accounts to claim bonuses or to defraud the platform.
• Harassing or threatening other players or staff.
• Any actions that harm or disrupt m39's servers or network.

Security

m39 protects players' personal and financial information using SSL encryption. We do not sell or disclose any player personal data to third parties for any other purpose. For the full privacy policy, please read our Privacy Policy.

Limitation of Liability

m39 is not responsible for funds lost through gameplay, losses resulting from players' own decisions, external network failures, or losses caused by player error. Platform services are provided on an as-is basis, and m39 is not liable in advance for any interruptions caused by technical issues.

Dispute Resolution

For any game-related dispute, please contact m39's 24/7 Live Chat Support first. You can also reach us by email at [email protected]. We will do our best to resolve issues as quickly as possible. Players should understand that m39's final decision is binding.

All information, designs, logos, graphics, software and content displayed on the m39 website are the property of m39 or are used under licence obtained by us. Players may not copy, distribute or use any content for commercial purposes without the stated permission.